| Hauling (back) |
| We can clean out any property that is full of debris or past tenant's belongings for disposal at the nearest dumpsite. |
| Pictures are taken for documentation. |
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| Repairs (back) |
| Our service technicians can repair any issue: plumbing, electrical, drywall, roof, sewer, basement, HVAC. We have both licensed |
| and unlicense professionals working for MPM who have years of experience, courteous to tenant issues, and perform superior work. |
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| Cleaning (back) |
| Our clean crew will "scrub and clean" your property, leaving it smelling fresh. If required or requested, we provide very affordable, carpet cleaning |
| services. We place tenants in a clean environment and expect that when the tenant vacates, it will be left the same way. |
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| Extermination (back) |
| If required we exterminate the properties we manage prior to the tenant moving in. This is a courtesy spray. After the tenant moves in, the responsibility |
| is theirs. Our extermination service for bugs is very affordable. If a property has a rodent infestation, we find all holes (near pipes, along floor boards, |
| kitchens, bathrooms, closets) put poison in them and plug them up. IF there are holes in the back of the property insert poison in the holes and fill with cement. |
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| Lead Certification (back) |
| Our licensed lead specialists inspect properties AND perform swab tests for outside lab analysis on all properties. MDE is very serious about ensuring the |
| safety of tenants. MPM requires this level of certification per house and per apartment. Our charges are always well below market pricing. |
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| Placement (back) |
| Our leasing agents work very hard to ensure that your propery has a new, qualified tenant - usually within 1-2 weeks. This position is dedicated to tenant placement |
| and execution of leases. We emphasize that "time is of the essence" and dedicate significant MPM resources toward this commitment. |
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| Rent Processing (back) |
| Our accounting department processes rental income twice a month. Our disbursement is directly deposited into the designated owner account at no additional charge. |
| We understand that cashflow is very important. IF a tenant pays late we have a follow up date to disburse this payment - to avoid making an owner wait until the following |
| month to receive these rental funds. |
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| Court Filings (back) |
| If a tenant does not pay by the 5th, we file a "Failure to Pay" rent notice against the tenant, commencing re-possession (eviction) proceedings. Tenants are expected |
| to pay their rent on the 1st of every month. |
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| Courtesy Calls for Tenant tardiness on rent payment (back) |
| If a tenant requires that we file a "Failure to Pay" rent notice, we call the tenant to find out the cause of the problem. If we cannot get through, an MPM representative |
| will drive by the property and knock on the door to make sure the property is still occupied and to investigate further. |
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| Evictions (back) |
| If a tenant refuses to resolve the judgement of past due rent, MPM sets up an appointment with the Sherrif's Department to meet at the property for a final sign off on the warrant. |
| At this time we take photos, change locks (charged to the owner), and secure the property. |
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| Court Appearances (back) |
| We will represent you in court for: rent issues, repair (rent escrow) issues, garnishments. If your properties are under our management |
| agreement, there is no charge for this service other than the Baltimore City and Maryland State required filing fees, which are minimal. |
